We're here to help!

If you have any questions about our products, your order, shipping, or anything else, our friendly customer support team is happy to assist you.

Customer Support

Email: support@mafett.com

We aim to reply to all enquiries within 24 hours (Monday–Friday).

Order Enquiries

Please include the following information when contacting us:

• Your order number
• The email address used when placing your order
• A brief description of your enquiry

This helps us assist you as quickly as possible.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)

Saturday – Sunday: 9:00 am - 3:00 PM (GMT/BST)

Frequently Asked Questions

Before contacting us, you may find the answer you're looking for on our Frequently Asked Questions (FAQ) page.

We're Here to Help

Whether you need advice choosing the perfect canvas, help tracking your order, or support after your purchase, we're committed to providing excellent customer service every step of the way.

Email us anytime: support@mafett.com